Customer Testimonials

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Facebook Mar 1, 2026

😀Service Advisor Justin Reigle took excellent care of me and my wife during our service appointment on 02/28/2026 even when we were not on his workload of his day he took us in and got us out asap I would like to thank him for doing this he took the time to advise on service that needed to be done he also made reasonable suggestion for upcoming services in the near future. We also want to acknowledge Sale Rep Mr. Mercado he saw us looking over current vehicle stock available and also went from far beyond to explain all features on ... Read More

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Facebook May 28, 2025

My review is of the Service Center. ⭐️⭐️⭐️⭐️⭐️ 5 Stars! Took my car into the Toyota Service Center for an oil change, tire rotation, and to check on the engine maintenance light. Melissa, my Service Advisor, was absolutely phenomenal! She not only addressed all of my concerns but also recommended doing my inspection early so I wouldn’t have to come back next month—such a thoughtful and efficient suggestion. Melissa went above and beyond to ensure everything was taken care of and provided exceptional service from start to finish. Highly recommend!

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Facebook Mar 23, 2024

Great experience at Toyota of Stroudsburg. My salesman James Molina was not just a salesman but truly helpful and caring! He asked questions that helped me come to the best decision for my family. He was there from beginning to end and made the entire process seamless! He was sensitive to the fact that buying a vehicle is a big decision. The finance guy was great and helpful as well! I highly recommend Toyota of Stroudsburg, ask for James Molina and you will not be disappointed!

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Facebook Mar 18, 2024

Great Experience! Would Definitely recommend. My salesperson Rodney was a pleasure to deal with.

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Facebook Jan 19, 2024

I also had a great experience buying a Toyota truck. The sales person was knowledgeable and it didn’t take long. The finance person walked me through all the steps and took the time to explain everything to me. She was friendly and made me feel important. Thank you

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Facebook Jan 4, 2024

This is an honest car dealership. The cars are very reliable. I've been a customer for over 25 years with no major problems. The salesman who I deal with is a truly professional person. He is both honest and caring about my purchase.

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Facebook Dec 29, 2023

Smerlyn was great (sorry if I spelled that incorrectly). Attentive and helpful, as were the other staff members in the building.

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Facebook Dec 27, 2023

Best experience I ever had purchasing a vehicle. From the moment I walked into the dealership everyone was helpful and nice. There was never any pressure. I highly recommend and will be returning with other family members and friends. Great Job Toyota of Stroudsburg.

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Facebook Dec 14, 2023

Sabina is very attentive and really goes the extra mile to meet your vehicle and financial needs!!

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Facebook Dec 12, 2023

When you arrive at Stroudsburg Toyota , you are greeted immediately and are taken care of promptly. You can count on the repair or maintenance to be done by top experienced staff and never any concerns left uncovered. The mechanic makes a video of your car , showing and explaining what is needed & what is being done to the vehicle. The staff behind the counter are very helpful and very courteous. I have been a devout Toyota driver since 2006, and purchased my Corolla at this location. There is also a courtesy van, that will drive you home in the event a ... Read More

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Facebook Dec 7, 2023

I bought my second vehicle from here. Sabina was great. She made the sale go smoothly.

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Facebook Dec 7, 2023

Sabina from Toyota and Mitsubishi of Stroudsburg is awesome extremely helpful with all my questions and if she didn’t have the answer, she found someone who had it very good experience

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Facebook Dec 4, 2023

Great Dealership experience. The sales staff are awesome and I highly recommend Sabina! She is very friendly and helpful!

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Facebook Dec 1, 2023

Super friendly staff . Thank you definitely recommend

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Facebook Dec 1, 2023

I just bought a truck. great service by Sabina.

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Facebook Dec 1, 2023

Smerlyn was very helpful to answer all my questions and will be coming back for my new vehicle soon.

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Facebook Dec 1, 2023

muchas gracias muy buen servicio y muy complacido con su empleado

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Facebook Dec 1, 2023

Excelente servicio y muy buen trato

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Facebook Dec 1, 2023

Had a great experience with the associates! Very amicable and down to earth people. Communication was really fluid, and it was an overall productive encounter.

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Facebook Dec 1, 2023

Yo estoy muy agradecida con el trabajo que smeyn es muy suficiente empleado muchas gracias por su trabajo en la Toyota gracias

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Facebook Dec 1, 2023

Highly recommended!!! Bought my first car from them and it was a smooth process. I LOVE driving it. It was the best pick thanks to Mr. Mercados assistance. If you need help understanding about cars…this is the place to go!

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Facebook Dec 1, 2023

Smerlin Mercado En todo el proceso, me hiso sentir realmente confiadi de mi decision en cada paso demostrando su increible talento y carisma para vender, estoy sumamente sastifechocon toda su atencion e informaciom suministrada. Hi was helpful and knowledgeable and answered all my questions

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Facebook Dec 1, 2023

Encantado con el trato y el servicio de smerlyn mercado muy profesional 🤩

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Facebook Dec 1, 2023

Para mí fue una buena experiencia recibir el servicio de (Smerlyn Mercado brindó un excelente servicio )

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Facebook Nov 30, 2023

Sabina was amazing, thank you so much for helping me with my new car.

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Facebook Nov 30, 2023

Me quedé muy encantado por servicio que me ofreció smerlyn mercado muy profesional

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Facebook Nov 30, 2023

Very good brand and customer service!!

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Facebook Nov 30, 2023

They're pretty chill people. I've bought more cars than I'd like to admit because of the staff. Especially Smerlyn

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Facebook Nov 30, 2023

10/10 customer service! Sabina was awesome and so helpful! was able to find me a great car and a great deal!

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Facebook Nov 30, 2023

If you need a new vehicle within your budget, go see Sabina!! She’s straight to point, no games.

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Facebook Nov 30, 2023

Exceptional customer service!! By far one of the best experiences at a dealership, never pushy just friendly, knowledgeable , and helpful.

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Facebook Nov 30, 2023

They provide excellent customer service as my overall experience purchasing a vehicle with the sales associate by the name of Smerlyn Mercado was very rewarding. Smerlyn was very patient and informative with the purchasing process, as well as very friendly. The purchasing process was overall a great one!! I would definitely recommend them to family and friends as well as consider them for future vehicle purchases.

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Facebook Nov 30, 2023

Smerlyn Mercado is a great Help! very outstanding assistance! 10/10 i love it here

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Facebook Nov 30, 2023

This Toyota dealership really stands out from any other - they really go above and beyond for their customers 10/10!

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Facebook Nov 30, 2023

Sabina gray excellent sales lady at Strasburg, Pennsylvania Toyota offer 209 if anybody’s looking to get a Toyota ax for her, they took care of me and my brother we bought a brand new Toyota RAV4

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Facebook Nov 30, 2023

Such an amazing dealership with great customer service!

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Facebook Nov 30, 2023

I’m very happy with the experience I had at this Toyota ! I definitely recommend

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Facebook Nov 30, 2023

The customer service was welcoming and informative. The sales profesional was knowledgeable and patient with answering my questions. Very satisfied with this location service.

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Facebook Nov 30, 2023

Smerlin mercado : I like the work he does. He is very professional in everything and also very friendly with clients. You feel very comfortable with him.

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Facebook Nov 30, 2023

they where very helpful, Smerlyn, was very nice 👍

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Facebook Nov 30, 2023

Best dealership in the Poconos 👍🏼 great customer service!

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Facebook Nov 30, 2023

Great service!!! Everyone there treats you with great hospitality, they make you feel very comfortable and they also make sure you walk out with what you’re looking. I left very happy to know that my corolla is now running to its full potential

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Facebook Nov 30, 2023

muy orgulloso de los servicio de smerlyn mercado muy buena comunicacion y excelente servicio 100x100

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Facebook Nov 30, 2023

Smerlyn Mercado es muy profesional. Muy buena atención y servicio!

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Facebook Nov 30, 2023

recomiendo a Toyota si quieren buenas atenciones busquen a smerlyn mercado muy profesional y combensedor gracias smerlyn

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Facebook Nov 30, 2023

The hospitality and dedication shown at Toyota of stroudsburg was outstanding. Smerlyn made my buying experience worth every penny. I am totally satisfied with my vehicle and would highly recommend buying a car from this place. Also to add that the service department was full of great people as well. Being there you really get the sense that they really do handle all of their customers with care, patience, understanding, and over all passion.

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Facebook Nov 30, 2023

Gracias smerlyn mercado por tu buenas atenciones, muy profesional

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Facebook Nov 30, 2023

Dios bendiga a smerlyn mercado por su paciencia y buen servicios

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Facebook Nov 30, 2023

Me encanta Toyota muy profesional gracias smerlyn mercado.

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Facebook Nov 30, 2023

muy buen personal y muy buenas comunicación con los cliente


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