What It Takes To Earn A Place At Toyota Of Stroudsburg
At Toyota of Stroudsburg, we are committed to delivering exceptional value to our Arlington Heights, Easton, and Somerville customers through superior auto services, exceptional customer service, and genuine respect. Our employees understand that they must be prepared to perform at their best every day, work harder than ever before, and continually strive to learn and grow in order to better meet the needs of the team and customers who entrust their vehicles to our care. As a Porter/Valet at our Stroudsburg location, we ask that you be prepared to handle these daily tasks as well as others of a similar nature on an as-needed basis:
- Welcome all guests into the service lane
- Provide information, answer questions, and direct guests to the appropriate service advisor
- Visually inspect the vehicle
- Complete the initial vehicle in processing
- Park and retrieve customer vehicles
- Assists guests with information or special requests
- Provide solutions for guests’ non-vehicle needs
- Arrange for guests’ off-site accommodations or transportation when requested
- Quickly, politely, and professionally determine appropriate routing for customer inquiries
- Assist with the technology portion of the new car delivery
- Perform well under pressure
- Display patience and empathy with frustrated guests
- Maintain the appearance and services of the drive-up area
- Maintain the appearance and services of the guest waiting area
- Assist with clerical and data entry tasks as requested
As a Porter/Valet, we ask that you bring these basic skills with you and be prepared to contribute to the success of our team immediately:
- High school diploma
- A degree in a relevant field is a plus
- One year of customer service experience
- Excellent communication skills
- Polite and confident
- An extreme level of patience
- Ability to multitask
- Exceptional time management skills
- Aptitude for resolving issues and achieving customer satisfaction
The Toyota Of Stroudsburg Compensation Package
As a valued member of the Toyota of Stroudsburg team, we offer a comprehensive benefits package that is one of the best in the automotive industry. Our new hires are consistently impressed with the generous wages they receive upon hire, as well as the regular reviews and opportunities for wage increases based on their professional growth and contributions to the dealership. Your talent for making customers feel welcome and appreciated at our dealership will set the tone for their visit. We appreciate the effort you make to greet and assist our service department customers when they arrive, and are happy to reward each Porter/Valet with these benefits to provide them with assistance and peace of mind for themselves and their families:
- Health Insurance
- Dental Insurance
- Disability Insurance
- Life Insurance
- Wellness Programs
- 401K
Be A Part Of Something Greater Than A Toyota Dealership
One of the cornerstones of Toyota of Stroudsburg is our desire to give back to the community that continues to support us and our staff. We are pleased to participate in numerous charitable events throughout the year, supporting organizations that work diligently to ensure our community remains a wonderful place for us, our friends, and our families to enjoy a peaceful and prosperous life. Some of the groups we are most proud to support include:
- Animals Can’t Talk Cat Rescue
- Valor Clinic
- Battle Borne
- East Stroudsburg Fire Department
- Monroe County Special Olympics
- Pregnancy Resource Center of the Poconos
- Stroudsburg Borough Fire House
- The Olsen Christmas Wish
- Fury Friends Food Bank